Accounts and Plans

Last updated: July 17, 2026

The customer UI presents one ImageGrid account with four destinations: Overview, API Keys, Usage & Billing, and Settings. Internal account identifiers still scope data and credentials, but customers do not need to manage tenancy or team structures in v1.

Paid access

ImageGrid does not provide an ongoing free tier or trial. After email verification, activate Starter or Growth before creating API keys or sending API traffic.

An active plan enables:

• API-key creation
• uploads and asynchronous jobs
• signed artifact URLs and downloads
• authenticated tile access
• optional public CDN delivery when the CDN add-on is active

If a subscription becomes past_due, paused, canceled, or otherwise inactive, processing and all downloads stop immediately. You can still sign in, review metadata, and open billing so the issue can be resolved.

Plans

Starter and Growth use the same API and operations. They differ in monthly processing credits and technical workload limits.

• Starter: CA$10/month with 2,000 processing credits, intended for smaller production workloads and light tile work.
• Growth: CA$25/month with 10,000 processing credits, larger source and output limits, and more grid-render headroom.
• Enterprise: contact ImageGrid for custom throughput, storage, delivery, or capacity requirements.

Core processing plans do not charge automatic overages. Requests stop cleanly when a plan or quota limit is reached. The optional CDN add-on follows the same hard-limit model.

Approved alpha testers use dedicated operator-provisioned accounts rather than a public free tier. A tester account can use Starter, Growth, or custom-safe quotas, with its runtime key and operator access expiring after 90 days by default. The high-capacity test envelope matches Growth for realistic integration testing without changing public-plan limits.

Processing credits and technical limits

Processing credits describe monthly included work across resize, optimization, tile generation, grid rendering, and tile patching. Technical limits separately protect individual requests and shared-service capacity, including:

• upload and input dimensions
• output dimensions
• generated tile count
• artifact size and retention window
• grid-render area
• tile-patch area and patch count
• request-rate and security throttles

Use the exact comparison on Pricing for current published plan limits. Contact ImageGrid before depending on work beyond the Growth envelope.

CDN Delivery add-on

CDN Delivery costs CA$5/month and adds ImageGrid-managed public delivery for generated tiles during the normal artifact window. It includes 100 decimal GB per add-on billing period for Bunny standard North America/Europe delivery.

CDN Delivery includes 100 decimal GB per billing period. ImageGrid pauses public delivery and purges the account cache when the hard limit is reached; there are no automatic overage charges. Delivery also fails closed if usage measurement becomes stale, and resumes after measurement recovers. Contact support if you need a higher fixed-capacity plan.

The add-on does not include persistent Bunny Storage or long-term hosted retention. If the base plan or CDN entitlement is inactive, public CDN URLs stop resolving.

When enabled, GET /v1/account reports features.cdn_delivery=true and entitlements.cdn_delivery.enabled=true.

Billing workflow

Use Usage & Billing to:

1. review current-period processing credits;
2. see plan and subscription state;
3. open the Stripe billing portal for plan, payment, invoice, or cancellation changes;
4. add CDN Delivery after the base plan is active.

Payment issues take you directly to billing instead of presenting another plan-selection flow.